Pete O’Heeron the Chief Executive Officer of a medical technology company called SpinalCyte. The company uses cell therapy in order to revolutionize back surgeries as a means to alleviate things like degenerative disc disease. For medical professionals, dealing with patients directly is a major part of the job. Here are some useful tips for dealing with patients.
Give them the opportunity to ask questions. Remember that your knowledge in the medical field will be vastly more in depth than your patient’s, most of the time, so you need to allow them the opportunity to ask you questions about their current situations. If they don’t seem like they have any, make sure by asking them directly. Make yourself available to provide the most knowledge you can.
Listen to what they have to say. Although they won’t have as much knowledge as you, their accounts might give you clues as to how to help them. For example, a patient might not be able to explain to you the reasons behind their pain, but listening to the details surrounding when they first felt it might give you clues that they don’t even recognize as important.
Pete O’Heeron understands the importance of office and patient care in the medical field today.
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Pete O’Heeron 